Privacy Policy

Please find below the Privacy Policy for the Dunbar Day Centre.

Our contact details

Name: Dunbar Day Centre SCIO

Address: Bakerscroft, Westgate, Dunbar, EH42 1JL

Phone Number: 01368 862843

Email: info@dunbardaycentrescio.co.uk

We may collect and process the following information:

- your name, email and phone number;
- your company or community group name;
- your address;
- volunteer images;
- cookies about how you interact with the website – more details on cookies are provided in our Cookie Policy.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- so that we can get back to you about volunteering with us;
- so we can answer your query;
- so we can share stories about our volunteer activity.

- answer a query;
- inform you of the success of our appeals;
- inform you of activities;
- share a volunteer story that contains your image.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is: Your consent.

You may remove your consent at any time. You can do this by contacting us at info@dunbardaycentrescio.co.uk

Your information is securely stored within the EEA using password protection.

Where you have given us permission, we keep your name and contact details for one year from last contact. We will then dispose of your information.

If you have not given us permission for communication beyond your goods donation or query, we will delete your data within one month.

Under data protection law, you have rights including:

- right of access: you have right to ask us for copies of your personal information.
- right to rectification: you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- right to erasure: you have the right to ask us to erase your personal information.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@dunbardaycentrescio.co.uk if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113